| Abstract: | In order to increase students' language abilities, especially English, the
government requires each university to set up an English graduation threshold. The
purpose is to help students quickly survive in the working environment. For this
reason, TOEIC has been regarded as an English graduation threshold because its exam
content stresses a business communication knowledge and English ability in the
working place. The instructors have to design the content of TOEIC exam in the
courses to the students who can achieve more than 700 scores. Therefore, this
research tries to examine how to combine the curriculum design with English
graduation threshold according to training of courses to make students obtain business
communication abilities. This research purpose is to identify which business
communication areas need the English four skills which are represented as listening,
speaking, reading, and writing on the part of people working in the tourism industry.
Moreover, this research method is to use the business communication ability which
enterprises highly value to inspect the curriculum of English speaking, writing, and
presentations at a foreign languages department of a university in central Taiwan to
see if they conform to the expectations of enterprises. In light of the enterprises’
expectation, we find out the gap of using English and business communication
abilities between different graduated students. This research also makes use of a
qualitative approach to lay an emphasis on interviews with managers and clerks in the
tourism industry including airlines, travel agencies, and hotels. With an understanding
of the work environment in the enterprises and of the class instruction at school, we
can compile and cross-analyze these data. With regard to graduated students'
description, we show the research has an objective and impartial contents. This
research, as regards a curriculum development which Wheeler offered, examines three
courses of department of foreign languages and literature such as “Oral Training in
English”, “English Composition”, and “English Presentation”. The finding works out
that the instructors integrate the TOEIC's vocabulary, grammar, sentence structures
into courses providing some practices for students. Through this way they can support
students to achieve the regulations of English graduation threshold. |
