The Gap between Course Design and English Graduation Requirement: The Business Communication Skills Related to Tourism

ASIAIR > College Humanities and Social Sciences > Department of Foreign Languages and Literatures > Theses & dissertations > Item 310904400/96644

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Title:	The Gap between Course Design and English Graduation Requirement: The Business Communication Skills Related to Tourism
Authors:	Chiu, Zi Yun
Contributors:	外國語文學系
Keywords:	Business communication ability;TOEIC;Curriculum design;English graduation threshold
Date:	2016
Issue Date:	2016-03-24 06:07:38 (UTC+0)
Publisher:	亞洲大學
Abstract:	In order to increase students' language abilities, especially English, the government requires each university to set up an English graduation threshold. The purpose is to help students quickly survive in the working environment. For this reason, TOEIC has been regarded as an English graduation threshold because its exam content stresses a business communication knowledge and English ability in the working place. The instructors have to design the content of TOEIC exam in the courses to the students who can achieve more than 700 scores. Therefore, this research tries to examine how to combine the curriculum design with English graduation threshold according to training of courses to make students obtain business communication abilities. This research purpose is to identify which business communication areas need the English four skills which are represented as listening, speaking, reading, and writing on the part of people working in the tourism industry. Moreover, this research method is to use the business communication ability which enterprises highly value to inspect the curriculum of English speaking, writing, and presentations at a foreign languages department of a university in central Taiwan to see if they conform to the expectations of enterprises. In light of the enterprises’ expectation, we find out the gap of using English and business communication abilities between different graduated students. This research also makes use of a qualitative approach to lay an emphasis on interviews with managers and clerks in the tourism industry including airlines, travel agencies, and hotels. With an understanding of the work environment in the enterprises and of the class instruction at school, we can compile and cross-analyze these data. With regard to graduated students' description, we show the research has an objective and impartial contents. This research, as regards a curriculum development which Wheeler offered, examines three courses of department of foreign languages and literature such as “Oral Training in English”, “English Composition”, and “English Presentation”. The finding works out that the instructors integrate the TOEIC's vocabulary, grammar, sentence structures into courses providing some practices for students. Through this way they can support students to achieve the regulations of English graduation threshold.
Appears in Collections:	[Department of Foreign Languages and Literatures] Theses & dissertations

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