Enterprise is to maintain its competitive advantage and services, and to do its utmost to maintain at all costs to provide customers with excellent quality of service and wish to obtain customer approval. In Taiwan, the industrial output value of medical equipment has broken trillion, which shows the importance of Taiwan's medical equipment industry. In this paper seven internal service quality factor of architecture to explore the key factors in the quality of internal services staff medical equipment business combination analytic hierarchy process. The results showed that the quality of internal services staff from seven medical equipment business perspective, the importance of staff training sequence is 1, 2. Tools and equipment, 3. communication channels, 4 target recognition, 5. Teamwork, 6. management support, 7 policies and procedures. In staff training levels found business personnel training for internal staff time service quality criteria in order, is of great importance 1. Complete pre-service training, 2 organizational learning a good atmosphere, 3 encourage employees to job training.
