English  |  正體中文  |  简体中文  |  Items with full text/Total items : 94286/110023 (86%)
Visitors : 21686404      Online Users : 331
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
  • Adv. Search
    HomeLoginUploadHelpAboutAdminister Goto mobile version
    ASIA unversity > 管理學院 > 經營管理學系  > 博碩士論文 >  Item 310904400/80998


    Please use this identifier to cite or link to this item: http://asiair.asia.edu.tw/ir/handle/310904400/80998


    Title: A Study on Service Quality Dimensions Influential to Taichung City Public Elementary School Teacher Workshops
    Authors: Yang, Pei-En
    Contributors: 經營管理學系碩士在職專班
    Keywords: Public elementary school
    Teacher workshop
    Service quality
    Date: 2014-06-05
    Issue Date: 2014-09-17 02:56:52 (UTC+0)
    Publisher: Asia University
    Abstract: Currently elementary school teachers mainly use workshops organized by the schools to improve their professional capabilities. However, when the curriculums or activities of the workshops cannot meet the demands of the participants, the purpose of encouraging teachers to participation is not fulfilled. Therefore, it is very important to measure the quality of the organized workshops for improving teachers professional capabilities. This research focuses on the perspective of service quality, discussing the factors which affect the service quality of the workshops organized by the schools for the public elementary school teachers. Using factor analysis, this research extracts four dimensions, namely "attentiveness", "credibility", "professional", and "tangible", which include 25 items on the questionnaire altogether. Furthermore, after the t-test and analysis of variance, the result shows that "school location", "education degree", and “"different school scale" have significant difference in "tangible" or/and "attentiveness". The contributions of this research are to provide the related organizations with the references for organizing workshops for teachers in the future.
    Appears in Collections:[經營管理學系 ] 博碩士論文

    Files in This Item:

    File Description SizeFormat
    index.html0KbHTML336View/Open


    All items in ASIAIR are protected by copyright, with all rights reserved.


    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback