| Abstract: | In recent years, due to the advance of technology, increasing competitiveness between enterprises, the product life cycles are much shortened and the requirements of product customization are increased. Thus speed, flexibility, and synchronization have become the key factors for the enterprise to survive. To increase the competitiveness and effectively improve the organization processes of enterprises, Taiwan government promotes and fully supports the software industries to apply Capability Maturity Model Integration (CMMI) for the enterprises to construct their own continuous process improvement mechanisms. The purpose is to enhance the competitiveness of the organization and deliver better quality products.
Because of the lack of mutual reliance among the supply chain partners and the more complicated operation problems, establishing supply chain collaboration management, integrating information, and synchronizing operations are necessary for on-time delivery and reducing the short-supplied rate and inventory cost. Eventually, it will improve the relationships among the supply chain partners. Collaborative Planning, Forcasting Replenishment (CPFR) is the practice of supplier collaboration, and it can provide the collaborative partners to apply information technology to share and forcast the replenishment information. Also, it can help construct the sales prediction model for etire supply chain, and narrow down the gaps among collaborartive partners. Ultimately, it will reduce the inventory costs of entire supply chain, and increase the product availability and sales amount.
This research applies the CPFR model proposed by VICS Association, and adopts IDEAL to the Supplier Agreement Management of Project Management Process Area in CMMI. Some supply chain management related tools are utilized as evaluation tools during the CMMI adoption. Furthermore, a supplier agreement process management information system is constructed in this research to provide an electronic platform for sales questionnaire design, supplier agreement management process progress and tsaks monitoring, and eventually to optimize the CMMI processes and to improve the product and service qualities efficiently. |
