說閒話對嗎？－閒話的社會功能與工作後果

ASIAIR > College of Management > Department of Business Administration > Ministry of Science and Technology Research Project > Item 310904400/26220

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Title:	說閒話對嗎？－閒話的社會功能與工作後果
Authors:	吳欣蓓
Contributors:	管理學院;經營管理學系
Keywords:	閒話的社會功能;團隊社會化;社會孤立感;團隊認同;工作後果;社會認定理論;social function of gossip;team socialization;social isolation;team identification;work consequences;social identity theory
Date:	2011
Issue Date:	2013-07-18 07:51:37 (UTC+0)
Abstract:	本計畫延續了筆者自撰寫博士論文以來就關注的團體動力議題，是一篇從理解與分析社會心理來開展的團隊研究。筆者的博士論文發現，團隊成員的團隊意識和心理層面的情感承諾與正向的工作後果很有關聯，並且能夠提高團隊成員的利他以及知識分享的意願。這個結果使我們相信應該正視團隊中的社會心理氛圍，除了理解，還要能夠分析與重構，以建立一個有效能的團隊。為此，有別於過去研究多將焦點投注在可直接觀察的團隊組成，以及領導、衝突、知識分享、知識創造等工作行為，筆者希望能從團隊成員的非工作性、非正式的人際潛流互動中觀察，探討閒話這樣的非正式溝通會如何攪動團體動力，如何凝聚團隊意識或團隊認同，又與工作後果有何關聯。換言之，本研究將探究說閒話的社會功能（資訊、友誼、影響、娛樂）與團隊社會化、社會孤立感、團隊認同與工作後果的關係，並以社會認定理論為論調基礎，貫穿整個研究，也串聯變項間之關係。 Continuing my research interest during the doctoral study in group dynamics of work teams, this proposal is aimed at understanding and analyzing the social psychological atmosphere of teams. My doctoral research recently unraveled that team members’ identification with and affective commitment to the team were positively associated with work outcomes, furthermore, such team members were more willing to act altruistically and share knowledge. These findings underline the necessity of not only understanding the social psychological atmosphere of teams, but also analyzing and reconstructing it in order to build more effective teams. Unlike most empirical research which focuses on team composition and work behaviors such as leadership, conflicts, knowledge sharing, and knowledge creation, the purpose of this research is to pay more attention to the informal interactions and undercurrents among team members in order to delineate potential social functions of gossips in work teams. We will attempt to find out how gossiping as a form of informal communication stirs group dynamism, how it makes team members consolidate their team identification, and whether it is associated with various work consequences. In other words, this study will explore the relationships between social functions of gossip, and team socialization, social isolation, team identification, work consequences. Social identity theory will be used as an overarching framework for this research guiding inferences of the relationships among variables.
Appears in Collections:	[Department of Business Administration] Ministry of Science and Technology Research Project

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