Study on the Contracting Out Policy of New Managerialism: Taking the Supported Employment in Taipei City as an example

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题名:	Study on the Contracting Out Policy of New Managerialism: Taking the Supported Employment in Taipei City as an example
作者:	ShuJay Chang
贡献者:	Department of Social Work
日期:	2009
上传时间:	2009-11-04 12:49:34 (UTC+0)
摘要:	Under the ideology of the revolution of the New Managerialism, the policy of the employment for persons with disability proposed by the government has gradually dominated by the ”economic benefit” principle on expenditure, rather than on the civil rights of the persons with disability. In another word, it is not based on consumer needs and then supplies when on demand. Different political leaders hold various policies and build up different institutional environment with various pursues. After the focus change of the policy, the objective of the policy has been prioritized on the principle of “economic benefit” in order to achieve expenditure reduction and efficiency enhancement. However, the revolution strategy, though practiced within the vocational rehabilitation for the persons with disability in Taipei City, with the substance of economic rationality of the New Managerialism, does not achieve the effect under the theory of government revolution. Because Taiwan follows the juridical system, of the continental law, it is hard to amend the law, compared to the common law practiced in England and the U.S. where the budget can be executed by executive order. Also, it is not easy to support integrated service under the functional operation of administrative system. Moreover, because our economic development and private resource is not compatible with those developed countries along with the social, cultural and envi-ronmental differences, the design of system has not taken as fully consideration as possible. The actions taken by the New Managerialism also overlook the social need inherent importantly in human nature. The overall framework of the policy and system design does not follow the principle of prioritizing on the civil rights of the persons with disabilities therefore; those persons are not honored with the rights of the choice of consumers and participation of civil. The profession of public sectors is diminishing after the cease of the practice of vocational rehabilitation. The audit of administrative work has empowered the management of public servants while without the accountability charge of service. The private sectors simultaneously do not recognize the public performance after the transition. The public sectors still proactively engage in cost reduction and fraud detection and thus getting lost the trust between the partners, making the rational communication not getting possible with the critics of bureaucratization spread around. The strict control of system norm, the contract of Supported Em-ployment, the evaluation mechanism, and work form has created a working model of so called “ McDonaldization”. The service of Sup-ported Employment becomes formalization and more shallow with the getting dilute or twist of the core concepts. The supposed results from the Supported Employment which is proved by the Western study do not come into effects. In view of the pros and cons of contracting out of the Supported Employment, the study indicates that the functions of Taipei Employment Resources Center should be repositioned. The Center should thoroughly communicate with the private sector to seek out the possible model which is public-private mixed and provide small scale self-service and to fight for required expenditure budget aggressively. After the join of the direct service from the public sector for the Supported Employment market, the service quality from the private sector could be enhanced and provide one more option for persons with disabilities and of which might become an index of quality service for Supported Employment. The core concept and principles of the Supported Employment should be corrected and the evaluation system and the model of contact management should be revised, given the balance of justice, fairness and efficiency. and design the model of service and work form by the differences of disabilities. The shortage in profession service, such as counseling service, should be made up proactively. The civil rights of the persons with disabilities should be taken into consideration first in view of the reasonableness and feasi-bility of the policy when compiling budget. The equilibum should be sought between the multiple developments of organizations and the reduction in the reliance of resource within the organization and the cost benefit should be enhanced without lowering the service quality.
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