臺中市準公共化托嬰中心托育人員離職關鍵因素之個案研究

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题名:	臺中市準公共化托嬰中心托育人員離職關鍵因素之個案研究
其它题名:	A Case Study on the Key Factors of Staff Turnover of Quasi-public Infant Care Centers in Taichung City
作者:	蕭鳳瑤 HSIAO, FENG-YAO
贡献者:	林佩冠 LIN, PEI-KUAN 經營管理學系碩士在職專班
关键词:	準公共化;托嬰中心;人員;離職;深度訪談 Quasi-Public;Infant Care Centers;Staff;Turnover;In-Depth Interview
日期:	2023
上传时间:	2023-11-22 02:09:53 (UTC+0)
摘要:	本研究旨在探討臺中市準公共化托嬰中心托育人員離職關鍵因素。本研究以服務臺中市準公共化托嬰中心托育人員為研究對象，採深度訪談法蒐集資料，對五家托嬰中心園長及資深員工進行訪談，並將訪談蒐集得來之逐字稿進行分析。研究結果發現，臺中市準公共化托嬰中心托育人員，離職原因涵蓋多元層面，涉及組織與個人層面因素。托嬰中心人員離職關鍵主因分別為薪資低福利差、工作時間長、工作壓力大、主管、同事及親師間溝通不良及缺乏升遷管道。文末亦提出相關建議，提供給政府主管機關、機構管理者及業者、托嬰中心人員及後續研究者參考。 The present study aimed to explore the key factors of staff turnover of quasi-public infant care centers in Taichung City. This study took the staff of quasi-public infant care centers in Taichung City as the research object, adopted in-depth interview methods to collect data, interviewed a total of five directors and senior staff of infant care centers, and conducted an analysis on the transcripts collected from the interviews. The results of the study found that the causes of staff turnover in quasi-public infant care centers in Taichung City covered multiple levels involving organizational and personal factors. The key factors of staff turnover of infant care centers mainly are: Low salary and benefits, long working hours, high work pressure, poor communication among supervisors, colleagues, parents and teachers, and lack of promotion channels. At the end of the essay, relevant suggestions are also proposed for government authorities, institution managers and owners, staff of infant care centers, and future researchers.
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