| Abstract: | English Abstract
Taiwan's aging of population is an irreversible fact, the government and the coherent units also year by year discuss and carry out the way to deal with this situation, the ten-year long term care is one of the plans, but in service items, the home care plan also be considered the very important service mode, the home care also already surpassed 30 years in Taiwan's execution, such community area's service mode, can echo Taiwan senior citizen anticipation and the aspiration of aging, thus let this service is important day by day, including the quality of service requirements, but the home care's quality control falls on the home care supervisor, the supervisor is shouldering the policy and the employer’s anticipation, by the supervisor’s mechanism and the mode of administration, hoped that enables the quality of service to meet the government requirement as well as the employer’s anticipation. Therefore, this research's goal hoped that inquired into supervisor’s work experience, hoped can accumulate the supervisor’s experience, lets the home care plan to be operated smoother.
There are two stages for this research; the first stage is for a thorough interview five senior supervisors who work above five years, the second stage is to carry on the focal point associations for six supervisors. Base on the two stages, carries on the analysis and the research.
Purpose of this study in accordance with the finishing results including the home care supervisors` work content. Except the general work content, other contains the special work content as well as the extra research and development work. The construction part of the home care supervisors` direction pattern, dividing into four kinds of patterns by two viewpoints; the first viewpoint is “who” for the main direction pattern, taking the service person VS the case. The second pattern is by how much emotion, dividing into perceptual direction pattern VS the rational direction pattern. From the research discovery, the direction special situation divides into five big characteristics: 1. Triangle long range situation, 2. Unstable relations, 3.when “the child” turns the direction, 4. different place and the diversification for the background 5. supply and demand pattern; The direction difficult position and the question part of the research discovery, the question respectively coming from “the three-cornered relation”, “the policy and the system”, “the environment”, “the social class and the conflict” and so on. Four general orientation factors affects.
Key words: Home Care ,home Care Supervisor |
