| Abstract: | 有鑑於2025年臺灣老年人口將超過總人口20%，老人福利服務在高齡化社會中益顯其重要性，其發展的重點在於保障老人經濟安全及維持基本生活品質，提升生活照顧服務場所之需求，並結合在地社會福利團體，就近提供老人社區照顧，成立健康福利維護服務據點。人們的生活離不開食、衣、住、行這四大項目，老人福利服務也是如此，其服務重點在於幫助高齡者聯繫必要的資源，為高齡者提供優質、專屬協助，例如：使用合適的設備、客製化需求、保健活動、社區活動、社交技能，使高齡者讓身體、智力和社交方面皆能維持健康，並提供其家庭的成員喘息服務計劃，解決個人問題或疑慮，以確保長期照顧資源的連續性專業服務。本研究透過個案訪談結果，彙整出優化社區健康照顧團隊的關鍵條件，建議老人福利服務機構之組織可嘗試以新興領域「民主型態的社會福利企業」的模式，經營者並可運用責信制度、賦權結構，適度給予下屬權位與權能，積極朝向企業優化目標訂定策略，改善現有的照顧服務體系成為嶄新的經營模式，其經營模式包含居民的安全與福祉、共識參與互助合作，並藉由蒐集經營問題點、關注議題、趨勢報告、組織規模、創新價值與SWOT分析，以達到永續經營的目的。
In view of the fact that the elderly population in Taiwan will exceed 20% of the total population in 2025, welfare services for the elderly will become increasingly important in an aging society. The focus of its development is to ensure the economic security of the elderly and maintain the basic quality of life, and increase the demand for life care service places. , and combined with local social welfare groups, provide community care for the elderly nearby, and set up health welfare maintenance service bases.People’s lives are inseparable from the four major items of food, clothing, housing, and transportation. The same is true of welfare services for the elderly. The focus of its services is to help the elderly to connect with necessary resources, and to provide high-quality and exclusive assistance for the elderly, such as: using appropriate Equipment, customized needs, wellness activities, community activities, social skills to enable older adults to maintain physical, intellectual and social health and provide respite service programs for members of their families to address personal problems or concerns to ensure long-term Continuity of professional services of care resources.Based on the results of case interviews, this study summarizes the key conditions for optimizing community health care teams. It is suggested that the organization of elderly welfare service agencies can try to adopt the model of "democratic social welfare enterprise" in the emerging field, and operators can use the accountability system. , Empowerment structure, appropriate authority and power to subordinates, actively set strategies towards the goal of enterprise optimization, improve the existing care service system to become a new business model, its business model includes the safety and well-being of residents, consensus participation and mutual assistance By collecting business problems, issues of concern, trend reports, organizational scale, innovation value and SWOT analysis, to achieve the purpose of sustainable management. |
