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    Please use this identifier to cite or link to this item: http://asiair.asia.edu.tw/ir/handle/310904400/112283


    Title: 探討影響機構護理人員及照顧服務員執行臨終關懷之阻礙及促進因素-以中部地區護理之家為例
    Nursing home’s nurses and nurse aides’ perceived barriers and facilitators in provision of end-of-life care in Central Taiwan.
    Authors: 劉慧美
    LIU, HUI-MEI
    Contributors: 健康產業管理學系長期照護組碩士在職專班
    Keywords: 護理之家;臨終關懷;阻礙因素;促進因素
    nursing home;end-of-life care;barriers;facilitators
    Date: 2019
    Issue Date: 2019-10-29 02:31:27 (UTC+0)
    Publisher: 亞洲大學
    Abstract: 研究背景:隨著老年人口的增加,長期照護住民對臨終關懷的需求也日益增加。因此了解影響護理之家照護人員提供臨終關懷的因素是相當重要的,故機構應制定適當的照顧模式及提供足夠資源,來提升臨終住民的生活品質。
    目的:本研究主要目的為了解影響護理之家照護人員提供住民臨終關懷阻礙及促進因素。
    方法:本研究為橫斷性立意取樣方式;採結構式問卷共發出367份調查台灣中部護理之家護理人員(165份)及照顧服務員(166份),以「生命末期照護之阻礙及促進因素量表」為研究工具,回收率為90%,使用SPSS21.0統計分析。
    研究結果:(1)照護人員提供臨終關懷的阻礙因素平均高分前五項都是與家屬相關,前三項高分為「照護人員照護住民的同時,還需處理心情不好或憤怒的家屬」、「雖然住民已經立下拒絕維生治療的意願書,卻需要依照家屬的要求,施予維生治療」及「家屬之間對於住民是否繼續或停止治療,有所爭執」。(2)促進因素平均高分前三項為「所有照護同一位住民的照護人員們,對於該住民照護方向的意見一致」、「當住民死亡時,提供家屬一個詳和且有尊嚴的病室環境」及「教導家屬在瀕死住民身旁可以做些什麼,例如可以告訴家屬:住民還可以聽得到、可以跟住民講話等…」。
    結論:護理之家照護人員提供住民臨終關懷時,仍面臨相當多的挑戰,而影響機構提供臨終關懷時最重要的因素是與家屬有關。因此,機構應制定以家屬需求的照護模式,進而減少照護時的阻礙,提升照護品質。

    Background: There is a growing appreciation of long-term care residents’ needs for end-of-life care services as the number of elderly individuals grows. Therefore,understand the factors related to the provision of end of life care among nursing home staff is vital for making appropriate policies and provide enough resources for nursing home to ensuring a higher quality of life for dying residents.
    Objective: This study examined the perceived facilitators and barriers to end-of-life care in care settings among nursing home staff.
    Methods: A total of 367 participants (nurses: N=165; nurse aides: N=166) working at nursing homes in central Taiwan were enrolled in this cross-sectional study. The questionnaire of ‘Perceived Facilitators and Barriers to End-of-Life Care Scale’ was used. Data analysis was performed using SPSS21.0.
    Results: (1) The top three perceived barriers items were ‘When the care staff for the residents, they also need to deal with distraught family members’, ‘Employing life sustaining measures at the families’ request even though the residents had signed advanced directives requesting no such treatment’, and ‘Intra-family fighting about whether to continue or stop life support‘. (2) The three highest-scoring facilitating items were ‘Consistency of care direction within care team’. ‘Providing a peaceful, dignified bedside scene for family members once the resident has died’, and ‘Teaching families how to act around the dying patient such as saying to them, She(he) can still hear . . . it is OK to talk to her(him)’.
    Conclusion: Nursing home staffs still face many challenges while trying to provide quality end-of-life care. Family-related factors have the vital influences of providing end-of-life care in nursing home. In practice, family members should be provided space for privacy. The entire healthcare team is recommended to identify and pursue common values and objectives. In order to prepare care staffs for end of life situations in nursing home to reduce the barriers and ensure the quality of care, establishes a clinical strategy to satisfy family's need should be provided.
    Appears in Collections:[長期照護組] 博碩士論文

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