| Abstract: | “視覺障礙(VI)”不僅影響一個人的身心，也在情緒健康和社交生活帶來影響。視覺障礙是全球性的挑戰尤其是在發展中的國家。此研究旨在探索視覺障礙在依據不同的程度（輕度、中度、重度）以及人口變項（性別和年齡），在“人類與機器人互動(HRI)”中帶來的影響。此探索性質的橫斷面研究，涉及了23位台灣視覺障礙學生（12女，11男），介於12到19歲之間，與服務型機器人Alpha 2和Zenbo互動。一般來說，結果顯示不同視覺障礙程度的受試者對於人形機器人的社會參與沒有顯著差異。跟較輕度的視覺障礙學生相比，SOS緊急呼叫被重度視覺障礙學生視為更重要。從性別角度來看，男性比女性表現出更強烈的興趣。以年齡來說，較年輕的受試者（12-15歲）比較年長的受試者（16-19歲）表示更喜歡與機器人互動。此外，我們開發並部署了一個叫做“關懷模式對話”應用在Zenbo聊天功能上，以便他在對話的時候，聊天內容更為豐富以及富有同理心，受試者對此略微增加了一點喜愛。
關鍵字：視覺障礙、影響、人口變項、人類與機器人互動、社會參與、富有同理心
Visual impairment (VI) affects physical, psychological, and emotional well-being and social life as well. VI has become a global challenge, especially for developing countries. The purpose of this study is to explore the impact of VI in human-robot interaction (HRI) across different level of vision status (i.e. mild, moderate, severe) and demographic factors (i.e. gender and age). This cross-sectional exploratory study involved 23 Taiwanese students with VI (12 females, 11 males), ranging in age from 12 to 19 years old, who interacted with two service robots, Alpha 2 and Zenbo. In general, the result showed no marked difference among participants across difference levels of VI in social participation with humanoid robots. The functionality of SOS Calling was perceived as higher importance by participants with severe level of VI than participants with milder ones. As for gender, males demonstrated stronger interest than females. In terms of age, younger participants (12-15 years old) indicated more liking than the older ones (16-19 years old). In addition, participants responded a slight increment of affection towards the functionality of Chit Chat on Zenbo after an application known as Caring Mode Conversation was developed and deployed, which increased Zenbo’s richness in chatting and be more caring and empathetic in conversation.
Keyword: visual impairment, impact, demographic factors, human-robot interaction, social participation, empathetic |
