The Influence of Leadership Style, Salary System and Personality Trait on the Turnover Intention - A Case Study of Bookkeepers Firm in Central Area of Taiwan

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题名:	The Influence of Leadership Style, Salary System and Personality Trait on the Turnover Intention - A Case Study of Bookkeepers Firm in Central Area of Taiwan
作者:	WU, CHIA-FANG
贡献者:	會計與資訊學系
关键词:	bookkeeper;leadership style;payroll system;personality trait;turnover intention
日期:	2017
上传时间:	2017-09-15 06:58:30 (UTC+0)
摘要:	"Person" is the most important management resource of the account firm, staff turnover deeply affects the service quality and operating costs of the firm, and how to prevent the loss of good employee and reduce the separation rate, can be said to determine the success or failure of a major factor in its firm. How should a successful account office operate leadership style and payroll system it is in order to avoid employee turnover? This study helps the account office understand the impact of leadership style and payroll system on rate of resignation. In this study, the leadership style , salary system and personality traits are set as the independent variables, and the turnover intention is set as dependent variable. The assistant staff of the central account manager is the main survey object, and it is surveyed by anonymous questionnaire . 300 copies are sent out ,and 229 questionnaires were returned . The recovery rate is 76.33. The analytical method mainly includes descriptive statistical analysis, factor analysis, reliability analysis, Pearson correlation coefficient analysis and regression analysis, which is based on the software of SPSS20 Chinese version. The study shows that the leadership style and salary system have a significant effect on the turnover tendency, and the personality traits do not have significant effects on the turnover intention. The influence of the leadership style on the turnover tendency is more significant than salary system and personality trait. The study suggests that supervisors can use the alterable leadership style to lead the firm's assistant staff, encourage employees to be more creative, and change the way of thinking to deal with and view things, and if the supervisor who is knoeledgeable and motivated, can improve the staff’s performance; assistants can’t accept the laissez-faire leadership style, so the accountant in the leadership should be less use of laissez-faire leadership, in order to avoid the assistant turnover tendency; In addition, the most account office use job-based salary system, but the assistant is more recognized based on the performance of employees to issue compensation. The account firm is recommended to adopt both the payroll system of job skills and efficiency to design the payroll system to meet the assistant compensation system, and thus reduce the turnover of the office assistant.
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