The Research on Public Officials’ Emotional Labor , Job Stress, Job Performance

ASIAIR > College of Management > Department of Business Administration > Theses & dissertations > Item 310904400/107313

Please use this identifier to cite or link to this item: http://asiair.asia.edu.tw/ir/handle/310904400/107313

Title:	The Research on Public Officials’ Emotional Labor , Job Stress, Job Performance
Authors:	Shen, Yu-Ching
Contributors:	經營管理學系碩士在職專班
Keywords:	Emotional Labor;Job Stress;Job Performance
Date:	2017
Issue Date:	2017-03-09 04:15:04 (UTC+0)
Publisher:	亞洲大學
Abstract:	The issues about the stress from job and the job performance of the public officials have been quite emphasized in advanced western countries.The researches obviously show how emotional labors, job stresses and job achievements are related among public officials. Emotional labors and job stresses are regarded as independent variables, the job performance is dependent variable, and gender, education, job positions, length of service,marital status and age are control variables.This research is based on a survey which is conducted to the public officials in Taichung area. And it is proved that the emotional labor and job performance have obviously negative relations, which means the lower emotional labor the higher job performance.Besides, the job stresses are also adversely related to the officials’ job performance. People can increase their performance by means of less work pressure. Lastly, this research also provides onclusions and suggestions for the reference of businesses and academies.
Appears in Collections:	[Department of Business Administration] Theses & dissertations

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML	359	View/Open

View Licence