ASIA unversity:Item 310904400/10100
English  |  正體中文  |  简体中文  |  全文筆數/總筆數 : 94286/110023 (86%)
造訪人次 : 21700989      線上人數 : 396
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧：
  • 您可在西文檢索詞彙前後加上"雙引號"，以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋，建議至進階搜尋限定作者欄位，可獲得較完整資料
    •  進階搜尋
    ASIA unversity > 管理學院 > 經營管理學系  > 期刊論文 >  Item 310904400/10100


    請使用永久網址來引用或連結此文件: http://asiair.asia.edu.tw/ir/handle/310904400/10100


    題名: Two-dimensional quality function deployment: an application for deciding quality strategy using fuzzy logic
    作者: Bor-Wen Cheng;Wen-Hong Chiu
    貢獻者: 亞洲大學經營管理學系
    關鍵詞: Quality Function Deployment (QFD);Kano's model;fuzzy logic;quality strategy
    日期: 2007
    上傳時間: 2010-06-10 03:53:52 (UTC+0)
    出版者: Asia University
    摘要: A traditional Quality Function Deployment (QFD) has two shortcomings that are seldom considered. First, the relation in a traditional QFD matrix is frequently regarded only as a positive one. Therefore, the negative effect, which may be hidden in the blank cell (the category of 'No relation') of the QFD matrix, is neglected when computing the absolute importance of some design parameters, thus undermining the precision. Second, how to decide quality strategy, in view of limited resources, is not considered. The proposed method, called two-dimensional quality function deployment (2D-QFD), is developed from the ideas of Kano's model and fuzzy logic. The relation in the QFD matrix is distinguished through a questionnaire that consists of a pair of positive and negative questions. Furthermore, the qualitative relation, according to Kano's two-dimensional quality classification, in the QFD matrix is quantified by fuzzy logic. The negative relation in the QFD matrix may be derived when the membership function of fuzzy set 'R (reverse attribute defined in Kano's model)' is located in the negative score range. Under the consideration of limited resources, 2D-QFD is employed to decide quality strategy as basic type, competitive type or attractive type, by adjusting the membership functions of fuzzy sets in the output variable. This study finds that 2D-QFD is more precise and flexible than a traditional QFD.
    關聯: Total Quality Management & Business Excellence 18(4) : 451-470
    顯示於類別:[經營管理學系 ] 期刊論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    0KbUnknown412檢視/開啟
    310904400-10100.doc35KbMicrosoft Word222檢視/開啟


    在ASIAIR中所有的資料項目都受到原著作權保護.

    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋