Managing Product and Customer Knowledge in Innovative New Product Development

ASIA unversity > 管理學院 > 經營管理學系 > 期刊論文 > Item 310904400/10079

jsp.display-item.identifier=請使用永久網址來引用或連結此文件: http://asiair.asia.edu.tw/ir/handle/310904400/10079

题名:	Managing Product and Customer Knowledge in Innovative New Product Development
作者:	Su, C.T.;Chen, Y. H.;;Sha, D. Y.
贡献者:	亞洲大學經營管理學系
关键词:	technological innovation;knowledge management;KM;tacit knowledge conversion;customer relationship management;CRM;market research;data mining;market segmentation;technology management;new product development;NPD;product innovation;value creation;risk reduction;high technology firms;high tech industry
日期:	2007
上传时间:	2010-06-10 03:53:37 (UTC+0)
出版者:	Asia University
摘要:	In a digital economy, companies face intensive competition and a changing market situation, and thus they make efforts in Knowledge Management (KM) by understanding that knowledge creation is a spiral process of interaction between explicit knowledge and tacit knowledge so as to enhance their competitive advantage in innovation. Product innovation must link technological competence such as engineering and process know-how as well as customer competence such as knowledge of customer needs. The importance of KM in product technological innovation has been critically recognised, whereas the potential for customer KM is not pervasively studied. This inspires the demand to study how congruently managing product knowledge and customer knowledge with the support of Information Technology (IT), does enable the conversion of tacit knowledge into codified knowledge for creating value and reducing risk. It also arouses the motivation to propose an integrated KM model to deal with a high technology product development project.
關聯:	International Journal of Technology Management 39(1/2) : 105-130
显示于类别:	[經營管理學系 ] 期刊論文

文件中的档案:

档案	描述	大小	格式	浏览次数
		0Kb	Unknown	491	检视/开启
310904400-10079.doc		40Kb	Microsoft Word	251	检视/开启

在ASIAIR中所有的数据项都受到原著作权保护.

数据加载中.....